KMA Group Of Companies

System Engineer | Dec 2023 - Present

- Administer and maintain Windows and Linux (Ubuntu, RHEL) servers, ensuring optimal
  performance and security.
- Implement and deploy Snipe-IT for IT asset management.
- Configure and manage HAProxy as a reverse proxy for traffic management.
- Deploy and manage containerized applications using Kubernetes and Helm.
- Perform database administration for MySQL and PostgreSQL, including backup and
  performance tuning.
- Monitor Active Directory using ADAudit Plus for security and compliance.
- Maintain and audit Microsoft 365 Admin Center for security and user access management.
- Administer VMware vSphere, managing vMotion, vSAN, Fault Tolerance, and High Availability.
- Implement Veeam Backup & Replication for server backup and disaster recovery planning.
- Develop system monitoring and automation scripts to improve IT support efficiency.
- Evaluate and optimize existing IT infrastructure, providing technical guidance to the
  support team.

Myanmar Distribution Group

IT Executive | July 2023 - Nov 2023

- Defining multiple virtual servers on a single host machine on VMware ESXI 6.5 and
  Proxmox Virtual Environment.
- Designing, deploying, and maintaining cloud infrastructure.
- Administer Active Directory, managing user accounts, groups, and performing regular
  health checks.
- Deploy and manage Redmine, an open-source project management system.
- Oversee IT asset management, ensuring proper tracking and control of IT resources through
  an asset management system.
- Implement best practices for system security and enforce policies to ensure application
  security and compliance.
- Manage and optimize AWS cloud resources, deploying highly available and scalable
  cloud solutions.
- Monitor AWS CloudWatch metrics (EC2, EBS, S3, RDS) and integrate them with Grafana
  dashboards for real-time system monitoring.

Capital Diamond Star Group [Retail Cluster]

Senior System Engineer | Aug 2021 - Jun 2023

- Monitor and maintain head office and branch network status and VPN connections using
  Cisco Meraki Cloud.
- Perform daily health checks and maintenance of Microsoft Dynamics AX ERP servers at the
  head office and branches.
- Oversee IT infrastructure, network, server, application, ERP, and security operations and
  maintenance.
- Perform system administration tasks, including data protection, database backup, and recovery
  planning to minimize downtime due to hardware failures.
- Maintain and troubleshoot IT equipment such as UPS, switches, access points, printers, servers,
  NAS, and other critical hardware.
- Administer and optimize Microsoft Office 365, conducting regular organization health checks and
  security audits.
- Manage IT asset tracking and control, maintaining an accurate IT equipment and asset inventory.
- Develop and maintain technical documentation, including user manuals, IT policies, and system
  procedures.
- Provide technical support to team members, diagnosing and resolving user errors and system
  issues efficiently.
- Generate and submit weekly IT incident and issue reports to the IT Manager for review and action
  planning.
- Ensure compliance with IT security policies and procedures, implementing regular maintenance
  and security software upgrades to protect company data